Xel-Há: Le plus beau aquarium naturel au monde.

It was a very relaxing vacation!

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Miriam was great at email communication although we did not meet her in person. She had a concierge who met us at the condo and showed us around. The concierge was then available by email if we needed anything. The condo was a little tricky to find in the dark as the man at the gate of Puerto Adventuras didn’t know the exact location of Costa Brava. We were able to borrow a local phone and call the concierge, who then directed us. The condo was perfect for 2 couples as we had our own space and bathrooms. The outdoor space was fantastic as was the pool and the view. It was a very relaxing vacation! We loved the view most of all, then the pool. The apartment was very nicely furnished. My only suggestion is to add some padding to the twin beds and grease the fan in that room as it squeaks. Also the water pressure in the master bath isn’t too good.

Terrie Schaff, Nov 2016

Thank God we have you there to look after everything !

This post is also available in: Spanish

As Carren and I are sitting here having lunch and discussing the problems we are having with our condo we both say at the same time “thank God we have you there to look after everything”.

So I thought MAYBE we don’t say THANK YOU enough for all of you for the work that you do to make us feel at ease. We could not manage from this distance to look after our property without your help.

Please pass on to all of the staff whom we have not copied on this e-mail , Our thanks and  appreciation for all the work you have done to make our lives easier.

Gratefully,

5/5 Stars.

Gerry and Carren Kerr, April 2018