Miriam was great at email communication although we did not meet her in person. She had a concierge who met us at the condo and showed us around. The concierge was then available by email if we needed anything. The condo was a little tricky to find in the dark as the man at the gate of Puerto Adventuras didn’t know the exact location of Costa Brava. We were able to borrow a local phone and call the concierge, who then directed us. The condo was perfect for 2 couples as we had our own space and bathrooms. The outdoor space was fantastic as was the pool and the view. It was a very relaxing vacation! We loved the view most of all, then the pool. The apartment was very nicely furnished. My only suggestion is to add some padding to the twin beds and grease the fan in that room as it squeaks. Also the water pressure in the master bath isn’t too good.
I have engaged different property managers to help maintain and rent my penthouse unit for over 10 years. All have been able to maintain our unit nicely, however the rental income part of the arrangement has always been weak and not steady. Even though we just started with you I have a great impression of your operation. Before we even signed on, you sent a repairman to fix a problem we had. Your staff is very professional, knowledgeable and helpful. You’ve already rented our unit and I wish we would have met sooner!