Miriam was great at email communication although we did not meet her in person. She had a concierge who met us at the condo and showed us around. The concierge was then available by email if we needed anything. The condo was a little tricky to find in the dark as the man at the gate of Puerto Adventuras didn’t know the exact location of Costa Brava. We were able to borrow a local phone and call the concierge, who then directed us. The condo was perfect for 2 couples as we had our own space and bathrooms. The outdoor space was fantastic as was the pool and the view. It was a very relaxing vacation! We loved the view most of all, then the pool. The apartment was very nicely furnished. My only suggestion is to add some padding to the twin beds and grease the fan in that room as it squeaks. Also the water pressure in the master bath isn’t too good.
I want to say that Go Vacation Maya is a great company, mainly because of their friendly and professional staff. I bought my condo in Playa Del Carmen with their support, and since the buying process is pretty much different in Mexico than in Canada, I was grateful for their help in that process. It feels good to work with people that you can trust. I highly recommend their services.